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8x8 (Video Conferencing) Challenge: make an outstanding home video conferencing technology usable łeven for your grandmother.˛ Result: a command line interface was transformed into an easy to use and understand graphical interface that significantly reduced customer support issues.  Strategy: assisted 8x8 in defining the product and its features. Design & Development: architected the navigational design and then developed the visual design for the entire product user interface.
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